Responsible Gaming
Gaming Should Be Entertainment
Captain Cooks Casino is designed for entertainment purposes only. Gambling should never be viewed as a way to earn money or solve financial problems. Please play responsibly and only wager money you can afford to lose.
Age Verification
Captain Cooks Casino is available only to players who are 18 years of age or older (or the legal gambling age in your province, whichever is higher). We are committed to preventing underage gambling and verify all players' ages during registration.
If you are under the legal age, you must not create an account or participate in gambling activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Spending more time and money on gambling than intended
- Chasing losses by continuing to gamble to recover money
- Hiding gambling activities or lying about the amount wagered
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, work, school, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Using gambling to escape stress, anxiety, or depression
- Failed attempts to reduce or stop gambling
- Experiencing financial difficulties or debt as a result of gambling
If you recognize any of these signs in yourself, please reach out for help immediately.
Self-Help Tools Available
Captain Cooks Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a set timeframe
- Reality Checks: Receive periodic notifications reminding you how long you have been playing and how much you have spent
- Session Limits: Set a maximum time duration for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time (temporary or permanent)
To access these tools, log into your Captain Cooks Casino account and visit the Responsible Gaming or Account Settings section.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations serving Canadian residents:
National Resources
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Responsible Gambling Council
Website: www.responsiblegambling.org
Provides information, resources, and support for problem gambling in Canada -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Offers 24/7 helpline and resources (serves North American residents)
International Resources
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GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free confidential advice and support for problem gambling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential support and information for problem gambling
Many provinces in Canada also have dedicated helplines and local treatment services. Contact your provincial health authority or search online for gambling support services in your area.
Need Help?
If you believe you have a gambling problem or are concerned about your gambling habits, please seek help immediately. Problem gambling is a treatable condition, and professional support is available.
Reach out to one of the organizations listed above, speak with a healthcare provider, or contact a gambling addiction counselor in your area. There is no shame in seeking help—recovery is possible with the right support.
Remember: You are not alone, and help is available 24/7.